Privacy And Cookies
In order to deliver the services we offer, such as the process of arranging for an item to be sent to you, Divine Diva is committed to respecting the privacy of our clients and will not disclose any information unless it is absolutely necessary. Divine Diva values your mental stability greatly and will take all reasonable measures to protect your privacy.
1. THE INFORMATION WE COLLECT
1.1 Registering with Divine Diva allows you to purchase our products and access the services being offered. The Information that we collect is:-
- First Name
- Last Name
- Your Address
- Email address
- Telephone Number
- Details of the method by which you wish to pay for the goods
1.2 We collect personal information to allow us to process and fulfil your orders. Email addresses or telephone numbers collected allow us to contact you urgently if there is a problem with an order. Your information may also be provided to our third party service providers to complete the fulfilment of your order.
2. COMMUNICATION
2.1 By registering with or becoming a customer of Divine Diva and by providing us with your email address, phone number and postal address you consent to receive communication in relation to our products, services and special offers that you may be interested in. This will usually be in the format of a newsletter. The information provided may also be used to communicate offers and products of third parties which you may be interested in.
2.2 All customers of Divine Diva can opt out of receiving marketing material sent by us. To do this you can visit your account page by logging in and making the necessary changes. Newsletter subscribers can opt out by notifying us through email or by post.
3. COOKIES
3.1 Cookies are small pieces of information that are stored by your browser on your computer's hard drive. We use cookies to store items in your Shopping Basket between visits. If you are a registered member of our website, we also use cookies to help us identify offers that may be of particular interest to you. We may then communicate those offers to you on the website or in accordance with your contact preferences. We do not track your use of any other websites. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your Shopping Basket and purchasing them.
4. STORED INFORMATION & SECURITY
4.1 Divine Diva takes the security of your personal details extremely seriously. Security policies are designed to protect the personal details under our control. The Information that we have collected from you is maintained in a secure web server, which we believe to be a well protected and secure environment.
5. USER ACCESS
5.1 Username and passwords are provided to you as a customer of Divine Diva. This allows you private access to information that we are holding, like the account information. You are able to access your online account anytime anywhere. If you wish to update, amend or delete any details, the online account gives you this access. If any information on you is incorrect, please inform us immediately and we will make the necessary changes and contact you with confirmation of the changes.
6. THIRD PARTIES
6.1 We will not pass or sell your information to our third party companies without your prior consent. Links to any third parties are provided to help and improve the service that we provide, however we have no control over the content of these websites and are not responsible for any material which may offend you. We will do our best to ensure that only relevant and quality links are provided.
7. CONSENT
7.1 By becoming a customer of Divine Diva online you consent to the collection and use by Divine Diva online in the methods previously outlined.
Cookies and your Privacy
Protecting the privacy of our users has always been a priority for Divine Diva. Recent changes in EU legislation means that we need to be clearer on the cookies we use on www.loveyourdiva.com
So what are cookies?
Cookies are little text files that are automatically stored on your computer when you visit certain sites - including www.loveyourdiva.com. Cookies are used on all sites and do not harm your computer. For more information on cookies please visit: www.whatarecookies.com
At Divine Diva we use cookies to keep track on what you have added to your basket and to remember this when you return to the site if you've not completed your purchase. You need to have cookies enabled to make a purchase.
The majority of web browsers have cookies enabled, but you can turn them off should you wish to. We don’t store personal information in these cookies but we do use them to improve the shopping experience.
Managing Cookies
Should you wish to remove cookies from your computer for loveyourdiva.com or for any other website then you can do in your browser settings.
Please note however, that if cookies aren't enabled on your computer then you will not be able to shop on Divine Diva. You will be able to browse through the site but won't actually be able to make a purchase as our checkout is reliant on the use of cookies.
To enable cookies on your computer you'll need to go to the web browser you are using and enable cookies. Below are instructions of how to do this for specific browsers.
Internet Explorer for PC
Click on 'Tools' at the top of your browser
Select 'Internet Options'
Click the 'Privacy Tab'
Set your Privacy level to Medium or below. This will enable cookies.
Firefox for PC
Click on 'Tools' at the top of your browser
Select the 'Privacy Icon'
Click on 'Cookies'
Select 'Allow site to set cookies'
Safari for PC
Click on the 'Cog icon' at the top of your browser
Select the 'Preferences' option
Click on 'Security'
Click the option that says 'Block third-party and advertising cookies'
Click 'Save'
Google Chrome for PC
Click on 'Tools' at the top of your browser
Select 'Options'
Click on the 'Under the Hood tab'
Find the 'Privacy' section
Select 'Content' Settings
Select Allow Local Data to 'Set'
Internet Explorer for Mac
Click on 'Explorer' at the top of your browser
Select 'Preferences'
Find 'Cookies' under Receiving Files
Select 'Never Ask'
Safari for Mac
Click on 'Safari' at the top of your browser
Select 'Preferences' Option
Click on 'Security'
Click 'Accept Cookies'
Select 'Only from the site you navigate to'
Mozilla/Netscape for Mac
Click on 'Mozilla' or 'Netscape' at the top of your browser
Select 'Preferences'
Scroll down to 'Cookies' under the 'Privacy & Security' section
Select 'Enable Cookies for the originating website only'
Opera for Mac
Click on 'Menu' at the top of your browser window
Select 'Settings'
Select 'Preferences'
Select the 'Advanced Tab'
Select the 'Accept Cookies' option
To fully utilise all the features of www.loveyourdiva.com and to purchase products on the site, then you will need to enable cookies on your computer, tablet or smartphone. If you are accessing www.loveyourdiva.com through a smartphone then you'll need to check the settings of your handset to change your cookies preferences.
What types of cookies do we use on our website?
There are four main types.
Site functionality cookies which allow you to navigate the site and use our features, such as “Add to Cart” and “Add to Wishlist”.
Site analytics cookies which allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.
Customer preference cookies which will remember your preferences (like your language or location), so we can make your shopping experience as seamless as possible, and more personal to you.
Targeting or advertising cookies which are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.
Social Network Cookies
Sometimes you may like to 'share' content from Divine Diva via sites like Facebook, Instagram,Tik Tok. In doing so you may be sent cookies from these websites. We don't control the settings on these websites, so you'll need to check each site individually to ascertain their cookies policy.